Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Squarespace customers who have received emails like the one below, which claim the registration of their domains expires in 24 hours, are asked not to click on the links in them. This is because we have noticed that scammers are currently sending out fake Squarespace emails which have links that go to phishing websites that steal online account usernames and passwords.
Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in.
Thank you for choosing Squarespace DomainsThe registration of your domain expires in 24hrs.Your domainEXPIRES ON JAN 18, 2018 FOR $20.00To ensure uninterrupted service, you are advised to review your account and renew your subscription of $20.00 per year.You can continue your subscription from your Billing panel here,We’re here to helpOur award-winning Customer Care Team is available 24/7. If you have any questions, please visit support.squarespace.com.
Thank you for choosing Squarespace Domains
The registration of your domain expires in 24hrs.
Your domain
EXPIRES ON JAN 18, 2018 FOR $20.00
To ensure uninterrupted service, you are advised to review your account and renew your subscription of $20.00 per year.
You can continue your subscription from your Billing panel here,
We’re here to help
Our award-winning Customer Care Team is available 24/7. If you have any questions, please visit support.squarespace.com.
Squarespace customers who have already been scammed are asked to contact Squarespace for help.
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Here is another scam:----- Forwarded Message -----From: Squarespace Sent: Saturday, March 2, 2019, 8:36:34 AM MSTSubject: Error renewing your connected domainYour domain has expired Hi there,As a friendly reminder, your Squarespace Domain is set to expire on Feb 27, 2019. Here are the details:If you don’t take any action, your domain will be canceled. To keep your domain online, please visit the Domains panel of your Squarespace site to renew your domain before the expiration date.RENEW MY DOMAIN
Here is another scam:----- Forwarded Message -----From: "Squarespace-customercare" Sent: Fri, Dec 21, 2018 at 7:36 AMSubject: [Please Reconfirm your Account Details]DOMAINS Thank you for choosing Squarespace DomainsWe've successfully processed the registration of your domainYour domainRenews on Dec 23, 2018 for $20.00To ensure uninterrupted service, your subscription will be set to continuous auto-renewal payments of $20.00 per year, with your next payment due on sept 13, 2018. You can cancel your subscription or disable auto-renewal at any time from your Billing panel, or by contacting Customer Care.We’re here to help
Here is another scam:----- Forwarded Message -----From: "Squarespace" Sent: Tue, Nov 6, 2018 at 4:05 PMSubject: Action Required: Verify your domainView this email in your browserDOMAINYour discount is waiting but your domain has expired.There's still time to take 10% off and subscribe today.we just notice that your domain has expired but there’s still time to take the next step. subscribe your domain to receive 15% off and keep exploring all that Squarespace has to offer.SUBSCRIBE AND GO LIVEWe believe in you. Unlock the power of Squarespace and get back online today.Our award-winning Customer Care Team is available 24/7 at support.squarespace.com.
Here is another scam:----- Forwarded Message -----From: "Squarespace" Sent: Tue, Nov 6, 2018 at 4:57 PMSubject: Your domain is expiring.View this email in your browserDOMAINSYour domain is expiring.HelloDue to unfortunate circumstances We were unable to authorize your credit card payment for your domain due to billing issues with your card on file declined. To keep your domain online please update your billing information. If you don’t update your billing information with a valid credit card within this time, we’ll have to suspend your domain. Once you pay your invoice your domain will be reactivated.Update my billingWe are here to help.If you have any questions, our award-winning Customer Care Team is available 24/7 at support.squarespace.com.Want to change how you receive these emails?
Here is another scam:"From: Squarespace Customercare Date: March 22, 2018 at 6:06:44 PM PDTSubject: Reactivate your WebsiteReply-To: Your website has expired - disputed paymentDear Customers,We canceled your website subscription for _____squarespace.com because of a disputed payment. You or someone else with access to the bank account used to pay for this website started a dispute with the bank over payment for the website, and the bank has returned the funds to the card that was originally charged. As a result, your website subscription has been canceled, and your site is no longer live.To reactivate your website, you don’t need to wait for the dispute to be resolved with your bank. Simply select a new billing plan and enter your payment information.To reactivate your site:Click REACTIVATE WEBSITE"
Here is another scam:-- -- -- --From: Squarespace billing Team Subject: [Squarespace] site terminationDate: 14 January 2018 at 7:24:59 AM NZDTHIATTACHED IS A COPY OF YOUR MOST RECENT TRANSACTION. Status of Payment or Credits are indicated on the attachment. If a credit card is present on your account we have attempted to charge that payment method for balances due.ACCOUNT STATUS Your site is expiring.We were unable to authorize your credit card payment for your website.WEBSITE:me.squarespace.comYOUR PLAN:$28.80 - BusinessTo keep your site online, please update your billing information in the Billing panel in the next three days. If you don’t update your billing information with a valid credit card within this time, we’ll have to suspend your site. Once you pay your invoice your site will be reactivated.UPDATE MY BILLING If you have any questions, our award-winning Customer Care Team is available 24/7 at support.squarespace.com.
