Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Luxury Ship at luxuryship.info - it is a Fraudulent Online Store
Luxury Ship at luxuryship.info - it is a Fraudulent Online Store

The Luxury Ship website located at www.luxuryship.info is a fraudulent online store. Online users are advised to stay away from the fraudulent online store because those who have shopped from it, run the risk of their personal, credit card and other payment processing information getting stolen by cybercriminals and used fraudulently. Therefore, we do not recommend purchasing or visiting luxuryship.info.

www.luxuryship.info - the Fraudulent Online Store

luxuryship.info

support@luxuryship.info 1-877-919-9511

Online users who have already used their credit cards on the website are asked to contact their banks for help. They should let their banks know that they have unknowingly used their credit cards on a fraudulent website.

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Comment sectionComments / Answers (31)

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Comment count 31

by an anonymous user from: Toronto, Ontario, Canada

I never bought anything from this site and yet they charged me. Do not use this site. It is a scam

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by an anonymous user from: Boston, Massachusetts, United States

I have experienced the same problem. Some place called storeelite.club is evidently the same outfit, as you get the same guy when you call them. They charge you a shipping charge ($4.63) and your bank charges a Foreign Transaction fee (0.13) for a non-existent shipment.

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by an anonymous user from: Cologne, North Rhine-Westphalia, Germany

Same here, I had a charge for 59,95 and now I also get a new card. What a mess.

I have never been to their web-side nor purchased anything from them. Wonder how they got my card dates. One has to really watch out!

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by an anonymous user from: Bedminster, New Jersey, United States

I had 3 charges on my credit card from luxuryship info 877-91 internet GB one for 59.95 another one for 4.99 and for 9.95.

I called my credit card company and they are cancelling my card and sending me a new one.

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by an anonymous user from: Willcox, Arizona, United States

I have an unauthorized charge from this company and have contacted my bank.

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by an anonymous user from: New York, United States

There is a mysterious charge for $59.99 on my card from luxuryship and I have no idea what it is.

How do I get my money back? I called the bank and they were no help. does this mean I should get a new card? I do not want them stealing my info and money.

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by info

Yes, open dispute with your bank to have your money refunded. Then, get a new card to prevent further unwanted charges.

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by an anonymous user from: London, England, United Kingdom

I got in touch with my bank today. They got my money back and also sorted out a new card such a weight off my mind thank you so much for your advice much appreciated

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by an anonymous user from: London, England, United Kingdom

How can I get my money back. I live in UK so overseas phone call not an option I cannot afford £45 51p that they have taken, so worried.

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by info

Open a dispute with your bank.

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by an anonymous user from: Brisbane, Queensland, Australia

I went to use my card, was told lost card. Well, no it's not so, went to bank, they told me they done it so I would go in as I had the fraudulent activity on my card.

Yes, I do online shopping but only use PayPal.

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by an anonymous user from: New York, United States

when free is not free; ordered a watch and they said just pay shipping of $4.95, turned into 9.95 more.

Then got a charge for 59.95 from ultimate saving store. ouldn't find a phone number for them this month, it turned into the luxury ship inf 877 91, so that free watch sold my credit card number to them.

When I talked to them, told them they did the same thing last month, they didnt say a word, so I canceled my so called membership; should get refund in 3-to 7 days. If not, I will be calling the attorney General, better business bureau and the news.

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by an anonymous user from: Chicago, Illinois, United States

This company is a fraud and thieves. I have never dealt with them never heard of them but they took out 59.95 out of my account.

I have no idea how they got my account number. I do shop on the internet most of the times but never have I shopped with them.

Thank goodness my bank has fraud alert and alerted me the very next day went into bank shredded my card and issued me a new one.

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by an anonymous user from: London, England, United Kingdom

Same thing has happened to me rang bank and as payment is pending £48 51p have to keep checking; this is scary, don't have money to pay direct debits now.

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by an anonymous user from: Sydney, New South Wales, Australia

Yep, same as above. I have never heard of them before today. Hope they get what's coming to them

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by an anonymous user from: Shaftesbury, England, United Kingdom

How do I contact this company to request a refund of an unauthorised payment?

I am based in the UK so a phone call is out of the question thank you in anticipation of help.

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by info

The company is fraudulent, therefore, open a dispute with your bank to have your money refunded.

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by an anonymous user from: Shade, Pennsylvania, United States

I was charged $49.95 by luxuryship.Info 877-91 internet wc1a 2se gbr on by credit card on october 11, 2018. i called 877-919-9511 to ask what the charge was for? i purchased a red silicon mat and it was free , but i had to pay $4.95 for shipping. the representative told me that the $49.95 by luxuryship.

Info 877-91 internet wc1a 2se gbr was for the membership that i signed up for. i never signed up for a membership.. i requested a full refund from this company on october 15, 2018.

customer service woman alice #384 said she could only refund 25%.

i insisted that i wanted a full refund, and after checking with her supervisor i was then given a cancellation number and told that in 3-10 business days my money would be refunded to my credit card.

beware of this seller .....And stay on top of the charges on your credit card ..... Review regularly for fraudulent charges.

if this company does not follow-through with my refund i will be contacting the attorney general for that company and the bbb to file a complaint and my credit card company to seek return of my money.

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by an anonymous user from: Cebu City, Central Visayas, Philippines

I had been charged by Luxuryship.Info 877-91 Internet for 7 months on my credit card. I was charged PHP 7,671.61.

It was so unfortunate of me not being able to see it on time. Don't know what to do to get my money back. My bank can't do anything about it because I reported it beyond the 90 day policy.

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by info

Unfortunately, you waited too long to report it.

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by an anonymous user from: Edinburgh, Scotland, United Kingdom

I am getting money taken every month I have never dealt with them, how do I get it stopped.

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by an anonymous user from: Chicago, Illinois, United States

Change ur card to ur account thats wat my bank just did after they called me with fraud alert the next day of the charge of 59.95 grom luxury ship.

I have never heard of them or ever bought anything from them and the charges were made at 5am when I was sleeping.

I live alone so no p******e way of anyone getting my card. My bank shredded mine and gave me a new one and filed a claim to refund my money.

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by info

Open a dispute with your bank to have your money refunded, then cancel your card and get a new one.

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by an anonymous user from: Lod, Merkaz, Israel

I too am have been charged today for $49.95 by luxury ship . I have never heard of them, nor did I order anything from them. What should I do

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by an anonymous user from: Bengaluru, Karnataka, India

I am being charged 8.95 $ every month without purchasing anything from luxuryship.info.com.

How to save myself from the same? Any solution other than card change?
Sanjoy.

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by an anonymous user from: Sao Paulo, Brazil

There is a value being debited on my card every month. How do I cancel this.

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by info

Dispute the charges with your bank.

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by an anonymous user from: Lille, Hauts-de-France, France

I wonder where they got my bank details, I never gave them

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by an anonymous user from: Lille, Hauts-de-France, France

it's been 2 times that I have been charged 8.95; while I have not ordered on this site and the bank says it can not do anything.

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by info

Cancel your current credit card and get a new one.

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by an anonymous user from: Sydney, New South Wales, Australia

I was scammed by the site Luxury xs.com this morning and probably lost my "pay only Shipping for free torches. It appears the torches are sent for the $12 shipping only but they are $12 each.
The site uses the Norton tick and 4 other security ticks as well. All bogus.

Also they sign me up for some other site at $12 per month for free items etc
The site was reasonably well set up and almost believable. I was sucked- too good to be true.
Barry

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