But before they could help me they wanted to ID the people who got into my computer to make the request to close my account. My response was: "What do I need to do?" Of course, I had to let them into my computer before I would be able to find who did this.
Discovered that I had visitors from Russia who decided to send the message to Google from my computer. They promised that as soon as they are finished installing the software I needed for the 7 layers of protection and I would have no more trouble from hackers.