Is Dowfeel a Scam or an Untrustworthy Shop?

My husband, who is not internet savvy ordered these robots off of Facebook. To date, I have not received the robots ordered on December 20, 2019, or a refund. I am still working on this as the tracking number leads to a USPS facility in Chicago, IL, but I cannot get any further information. I for one would never have ordered them without doing research on the company, and every through Social Media like Facebook. So buyer beware!

Do Not buy anything from Dowfeel they advertise products and then what they actually send is nothing like what you think you have ordered. In my case bluetooth speakers which are like a child's toy and cost me $43 Aus each. After over 30 emails to them,they will not give me the 100% refund stated in their advertisment unless I pay the postage to send the product back to them, even though they told a pack of lies. I am certain that if I do this I still will not get my money back. BEWARE, they are a bunch of crooks!

Yes they are!!!!!!!

I ordered this product twice. The first one was the wrong product, like everyone is saying, the arms and hands don't articulate and as to following commands, forget it! I haggled with the company via email for weeks; finally getting them to give me a partial refund and keep the product. The second order, I, again, was sent the wrong robot. This one I'm not sending back; I'll continue to get some money back from them, but not holding my breath!

Crooks who ask you the same questions over and over even though you have sent you what they ask.

I did receive my two robots - ordered for my grandchildren for Christmas presents - but the robots do not do everything that they are advertised doing. If they fall over, they do not get back up again - their arms in fact do not move as shown in the video. I was really disappointed as I thought my grandchildren would really enjoy the interaction with their robots as shown in the advertising.