skatefocus.co.uk - Customer Review of Online Store?

I also bought one and still waiting the 1 august got a email confirmation it is complete and still waiting. P*ssing me of paid $288. What do I do about it.

NFAcomplaints@nfa.gsi.gov.uk

Contacting the police if necessary.

Same story as yours pals.

FS

I can only say ditto. Ordered mine on 7 July. When I inquired I got the same message word for word everyone else is getting.

Same boat as everyone above. Ordered product from FB advertisement 11weeks ago. Received the order# immediately after placing order, 2weeks go by with no shipment status, contact the website only to be told 3-5 week delivery after reaching country of destination.

That time has long passed and still no product. Made several attempts to call and email with no response to either. Goggled address from site and came up as a residential home in the UK. DO NOT PURCHASE ANYTHING FROM THIS COMPANY! IT IS A SCAM!

Ordered golf buggy ...Letty said 3 to 5 weeks then after that 3 to 6 weeks now its 7 weeks. Customer service phone number says the number doesn't exist. Sent an email asking for an update ...no reply. This company/person is a SCAM.

I ordered the caddie that they advertised on FB in June 28th they emailed me after several attempts I made woundering where it was. They took out $196 and it’s been more then 4 weeks. Here is a email I got from them

From: Letty <support@skatefocus.co.uk>

Sent: Monday, July 22, 2019 6:14:47 PM

Subject: Re: New Entry: Contact us

Hello Pat,

Delivery takes between 3-5 weeks but it depends of your location.

Keep in mind, the package is heavy and the shipping is free, it can't be delivered sooner.

You will receive a tracking number once it arrive in the destination country.

Please be patient, I understand the delivery time is frustrating!

Have a nice day,

Letty

El 7/22/2019 a las 11:51 AM, SkateFocus | Electric Skateboards and Scooters escribió:

It’s now Aug 14th I have been emailing them for several weeks and they are not getting back to me. Do not order from these folks I think there scamming us.

We purchased a follow you buggy from skatefocus UK.

Sale price on website was $196aud

We had 288.41aud taken out on the card transaction.

When we queried this (in contact section on website as they do not provide an email address)they asked for an order no. Even though they had just emailed (email sender was j) the invoice . We have not heard from them since 10am when the asked foe order number.

It is now nearly six hours since last contact.

We have called our bank to cancel the transaction