skatefocus.co.uk - Customer Review of Online Store?

Question

Answer 1 · November 22, 2019 at 12:15 PM

I ordered mine on June 24th after seeing their ad on FB. Their website has a couple great reviews, so I gained confidence after reading them. Todate I haven’t received the item. They gave me an order number and got a message back from J saying it would take 3-5 weeks for shipment. Since then, they don’t reply to anything you send their way.

Answer 2 · October 18, 2019 at 6:08 AM

This company does not exist at the address stated. BEWARE. ACTION FRAUD HAVE BEEN ALERTED.

Answer 3 · October 2, 2019 at 12:22 AM

At least you chaps have had responses. I ordered one 27th June, nothing turned up, no correspondence. I've been chasing them for the last few months. No reply to their contact form, no email reply, phone number doesn't connect. Complete t**ssers

Answer 4 · September 6, 2019 at 10:29 PM

I also bought one and still waiting the 1 august got a email confirmation it is complete and still waiting. P*ssing me of paid $288. What do I do about it.

Answer 5 · September 8, 2019 at 7:23 AM

Have the same bad experience. Paid the C4 Trolley July 11th and nothing received . No reply to my mails... FRAUD?

G. MontI

Lausanne

Answer 6 · September 7, 2019 at 7:12 AM

Open a dispute with your bank to have your money refunded.

Answer 7 · September 4, 2019 at 4:58 AM

NFAcomplaints@nfa.gsi.gov.uk

Contacting the police if necessary.

Same story as yours pals.

FS

Answer 8 · September 2, 2019 at 5:23 PM

I can only say ditto. Ordered mine on 7 July. When I inquired I got the same message word for word everyone else is getting.

Answer 9 · August 27, 2019 at 2:18 PM

Same boat as everyone above. Ordered product from FB advertisement 11weeks ago. Received the order# immediately after placing order, 2weeks go by with no shipment status, contact the website only to be told 3-5 week delivery after reaching country of destination.

That time has long passed and still no product. Made several attempts to call and email with no response to either. Goggled address from site and came up as a residential home in the UK. DO NOT PURCHASE ANYTHING FROM THIS COMPANY! IT IS A SCAM!

Answer 10 · August 18, 2019 at 10:17 AM

Ordered golf buggy ...Letty said 3 to 5 weeks then after that 3 to 6 weeks now its 7 weeks. Customer service phone number says the number doesn't exist. Sent an email asking for an update ...no reply. This company/person is a SCAM.

Answer 11 · August 14, 2019 at 10:28 PM

I ordered the caddie that they advertised on FB in June 28th they emailed me after several attempts I made woundering where it was. They took out $196 and it’s been more then 4 weeks. Here is a email I got from them

From: Letty <support@skatefocus.co.uk>

Sent: Monday, July 22, 2019 6:14:47 PM

Subject: Re: New Entry: Contact us

Hello Pat,

Delivery takes between 3-5 weeks but it depends of your location.

Keep in mind, the package is heavy and the shipping is free, it can't be delivered sooner.

You will receive a tracking number once it arrive in the destination country.

Please be patient, I understand the delivery time is frustrating!

Have a nice day,

Letty

El 7/22/2019 a las 11:51 AM, SkateFocus | Electric Skateboards and Scooters escribió:

It’s now Aug 14th I have been emailing them for several weeks and they are not getting back to me. Do not order from these folks I think there scamming us.

Answer 12 · July 16, 2019 at 1:24 AM

We purchased a follow you buggy from skatefocus UK.

Sale price on website was $196aud

We had 288.41aud taken out on the card transaction.

When we queried this (in contact section on website as they do not provide an email address)they asked for an order no. Even though they had just emailed (email sender was j) the invoice . We have not heard from them since 10am when the asked foe order number.

It is now nearly six hours since last contact.

We have called our bank to cancel the transaction

Answer 13 · October 1, 2019 at 9:12 AM

October 1, 2019 at 9:12 AM by an anonymous user from: Paris, Ile-de-France, France

Did your bank accept?

remove

Answer 14 · July 30, 2019 at 11:31 PM

same story, still no delivery since 23/6

Answer 15 · August 14, 2019 at 7:27 PM

I'm in the same boat. Ordered 3 July and not getting a response anymore. Tried calling the number but no answer.

Information about skatefocus.co.uk