Is Milumir a Scam? See the Review of the Online Store

We bought 10 masks from the Milumir site, back in March, and were beyond satisfied. It took a bit for them to get here (around 3 weeks, I believe), but the masks are great quality, come with 1 filter each, comfortable (as much as they can be), have stood up to being machine washed multiple times, and very effective. In fact, I'm about to order another set. With schools starting we need a set to wear while the first ones are in the wash. No, I do not work for this company - just the mom/wife of an immuno-compromised daughter and husband.

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I am from Canada and I ordered 4 masks in May and then became worried that I had not researched the site and after checking I saw a number of sites claiming this site to be fraudulent. I initiated a claim with Paypal and they refunded my money last week and today the masks showed up. I don't know if they are counterfeit but they did arrive so I would call them legit. The masks had been delayed due to import restrictions placed by the government.

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I ordered 4 adult and 4 children's masks. The adult masks came the children's didn't.

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the same thing happen to me

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I ordered some masks (4) from this Milumir website on April 22nd 2020. A few days later I received an email wit a tracking number staying the masks were shipped. A week later, I tracked it to see where the parcel was, only to get the message that the parcel was being sent back to the vendor due to the wrong address. Since I created an account while ordering, I logged in to see if I had made a mistake with my address, I did not! May 11th I sent them and email inquiring about my parcel, the response was that 'Dear, the parcel is being sent back to you and you will receive it within the next 5-7 days. I Have not received anything. I sent another email last week inquiring about the same order, unfortunately this time, I didn't even get a response. Been trying to reach them over the phone, nobody answers the phone. It is very sad to see that people are trying to make some money out of this bad situation where lives are being lost. May the $40 you store sustain you for the rest of your lives. An I hope the law gets caught up with them so they can spend the rest of their lives in jail because that's were they belong...

Disappointed customer

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I owe this company a small apology. I finally received my four masks, after ordering on April 22, 2020. I had become frustrated after trying several attempts to contact through phone and email, with no response or return calls from their customer service. I began to think I was scammed and out of the money paid. I just said my loss this time. I did call my Paypal account, and decided not to follow through with my complaint. However, today 5/27, they came and I was quite pleased at the make and colors of each. However, I must say it takes patience when waiting, I had run out.

I would strongly suggest to the company, that you respond to customer contacts and omit the advertising of expediency in shipping out orders. Possibly because of the current conditions,and mail delays, it would be considerate on your company's part to give customers correct information as to delay expectations, even though you may not have been responsible. This way they will be warned about delays. Also explain your tracking procedures. That was truly disappointing to see no tracking information on our orders, when I tried to track with the numbers provided.

Customers YOU may doubt as I did, but maybe my comment will help with your patience. Mine DID finally get to me. Gloria from Indiana

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These are losers and a scam. They didn't send a shipping tracking number until after I contacted PayPal. Took 1 month and they taunted me emails telling me "dear, have very patience, item on way. Can't refund." They appear to be in CA but are in China. Paypal wouldn't refund my money and called these losers a "Trusted Partner." So don't look for them to help. Do a charge back through bank. Even after I received the item and asked for a return label Milimur wrote,

"HI dear,

We are so sad to hear that.If you wanna return the parcel,you should send it to China.

I think the shipping fee is too high.

Looking forward to your reply

They do not respond to calls or emails until you contact Paypal. DO NOT ORDER FROM THEM!"

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I ordered 4 masks. Tracking did not work at first, I contacted their support email & this was enabled. USPS tracking was extremely detailed. The order arrived in 15 days - only one day late. Masks are GREAT!

Good quality & price! Company has a support email contact & also a 1-800 #.

NOT A SCAM!

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I ordered 4 masks through my paypal, on april 22, 2020 and the same has unfortunately happened to me. I ordered late night, did not read reviews as i usually do and now they have profited by another person wanting to support their business. I tracked, i sent a letter, i called number provided, to no avail. Still have not received or heard from the company.

it's very unfortunate that there are those that cannot and will not earn a decent legal income instead of scamming people. Yes, we all want bargains, but this is a bought lesson.

maybe my loss for now, but they are forever losers. Hopefully, they are using our money for a good cause, like feeding their family.

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I bought 4 masks on april 28th and never received them . After the first week i called a number and left a message but still waiting for a returned call. Then I used the tracking number and it was not a real one.

everything is a scam, people be aware of this company. Not only this one, they change company name with the same offer, same color masks and same prices.

I hope they get cought and go to jail

I am calling my bank tomorrow.

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I ordered four Masks on April 24 the money was taken out immediately and I received A total of three emails from them one saying that my order will be shipped within three days then on the same day it said my order was shipped and gave a tracking number then a thank you email and telling me how to sign up on their website. I was able to track it it stayed somewhere in China for a while then it said it made it to the United States then all of a sudden it said it couldn’t be found and that the tracking system no longer tracked for the tracking number that I had from not being used enough

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I'm glad I just found this out about Milumir being a Scam online store selling face masks. I was just about to place an order with them. Thank my Angels or whomever it was that made me run into this site.

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The same issue as others have stated older back on 4/26. They sent a tracking order that is now no longer valid.

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This Milumir.com online store is a deceptive trap, apparently. After placing an order for 4 masks from them on April 19, I received a shipping confirmation within three or four days. The last tracking update, posted on April 30, indicated that my order was out for delivery. My overall waiting time has turned into 3 weeks now. Today, after checking the progress I discovered that they had removed ALL previous tracking data, and displayed the message; 'Info unavailable, we can't identify your number yet'. So, after concluding that they have fishy intentions, I immediately called my credit card bank to have my payment charged back to these scammers. My credit card statement shows that my payment was made to a Chinese recipient whose name is different from the one shown on my PayPal receipt. They are up to no good. They created a global pandemic and are trying to scam and profit off of their victims now. BEWARE: DO NOT ORDER ANYTHING FROM THEM. Buy U.S.A-made masks, only!

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If this is a scam site then we need to work to take down this site...

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I order 4 mask on April 20. I received nothing . I got a email Monday saying that they are in delivery.

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I ordered 2 masks on April 21, 2020. I have not received them. I emailed and phoned and no response. What a rip-off

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Notified my bank. Ordered April 25. Not received. No tracking number. Scam company

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I will contact my bank to cancel, it has been more than 7 days now

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It’s been 7 days. I was will be ship in 4 days. Tracking number unable to find by usps

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I ordered 2 masks on April 22, 2020. I have not received them, so now I'm going to have to let my bank know. Ughhh thought they were Legit site..

First Class...

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