Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Resenta Club located at resenta.club is an untrustworthy online store claiming to sell hair accessories, beauty gifts and other products. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.
Email Address: contact@resenta.clubContact: Li RongweiCall Me: +86 17100951308Office Address: No. 89, Zhengbian Road, Guancheng District, Zhengzhou City, Henan Province, 450047 China
Email Address: contact@resenta.club
Contact: Li Rongwei
Call Me: +86 17100951308
Office Address: No. 89, Zhengbian Road, Guancheng District, Zhengzhou City, Henan Province, 450047 China
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Complete scam. Never sent my item either. They will respond to emails with some computer-generated responses or someone who cannot speak a lick of English. I’m thinking of going to China and kicking someone’s a$$.
Beware of resenta. Complete fraud...They cheated me with my last order - send 3 face masks instead of backyard baseball cage net that I ordered. I have asked for a refund, Cannot really digest the justification that enveloped size face masks were wrongly shipped in place of a 55ftx14ft batting cage net. I have requested for a refund, no response from the seller.
The same thing happened to me. I received 5 face mask.
Same here... Same scam. I used PayPal so now I'm stuck trying to prove it to be covered by their buyer protection.
I ordered a baseball hitting net on April 15th. After waiting over a month for this product to arrive, I received a small packet with two N95 masks. At first I thought there was some mistake, but then I looked up if Resenta is a scam. Sure enough, it is. Don't buy from these communist POS, even though they just bested me.
I too received 3 face masks in place of batting cage net that I ordered. Complete fraud..Stay away from resenta !!!!!
The exact same thing happened to me. I complained to them and they assured me they were going to make it right and said they would resend my product so I waited a month and this time I received nothing so I asked for a refund and have heard nothing back from them!!
Oh my goodness!!! The same thing happened to me!!! I tried to get a refund back and they stopped replying to my emails.
This is definitely a scam company. It is supported by 17 track. Do not buy from this supplier
I have ordered a baseball glove on that site on April 7 and it was supposed to come by the next 2 or 3 weeks and it never showed up and I´m very disappointed that no one took the the time to file a complaint on the website. I will do that right now.
I ordered a baseball pitching aid for $70, tracked it with the shady tracking site they provided me. It was delivered today in a tiny pack. Opened it and in it were 2 surgical masks. Scammed and mocked. I called the credit card company for the fraud.
Same here. I ordered a baseball glove. Received a small package with description "underwear". Open package to see two masks.
I ordered a sport bucket with baseballs on April 1. Got a tracking number from email. Received the order today. It is just one disposable mask. The phone number on the website is not working. The link in the email for contact is broken. What a scam!Contact my bank now!
I was totally scammed. Bought a baseball pitching machine for my son at half price of other sellers. Receipt showed Chinese characters. Supposedly shipped UPS. These fraudsters have a way of falsifying UPS delivery confirmation. In my case the item weighed 20 lbs. UPS showed a successful delivery of an item weighing less than 1 lb. To further confuse things nothing at all arrived of any weight. Because the seller showed PayPal a confirmed delivery PayPal refuses to peruse my claim.
I paid via PayPal and they are researching my claim as well and the 'seller' sent the confirmation that the item was sent and delivered... I ordered a baseball net and tee and recieved 2 paper surgical masks.
I ordered something on Saturday. When I made PayPal payment the site changed to a different screen shows my payment in Chinese letters and then sent a man with a Russian name. I did not receive an order number. Today I received an email from resenta that it will be shipped once payment confirmed. Will see...
I ordered on the 1st and waiting for updated shipping information. Really hoping this isn't a scam as I really want the product I ordered.
Never got item and went through pay pal for refund
I have placed an order on this website. Tracking number has been shared but not updated yet. Lets see what I will get. I have made the transaction through PayPal so if it is fraud, I will be able to get the refund.
Yeah, I ordered something from them today as well. We shall see the outcome. I ALWAYS use PayPal!