If the fake PNC customer service or support telephone number is called, the callers will be greeted with a message welcoming them and claims their PNC card has been blocked for security reasons.
They will be asked to Press 1 to unblock and 2 to exit. If 1 is pressed, the automated voice response system will ask for their card information. If the requested information is entered, it will be sent to the scammers, who will use it fraudulently.
If you have been tricked by the PNC Security Department text scam into disclosing your card information, please contact PNC immediately for help.
If your have received the PNC Security Department scam text, please post it a comment below along the telephone number it came from. This will help inform others.