Online Threat Alerts (OTA) - Alerting you to scams and frauds.
The Geek Squad scam is phishing emails or text messages sent by scammers that impersonate the BestBuy support team. The scam aims to trick potential victims into contacting scammers who will attempt to steal their account credentials, personal and financial information. The stolen information will then be used fraudulently.
The Geek Squad auto-renewal scam or invoice scam involves cybercriminals sending fake emails warning recipients about an upcoming auto-renewal of their Geek Squad subscription. The emails state that if recipients want to cancel their subscription and upcoming charges, they need to call telephone numbers or click links that go to fake and phishing websites. They will then be asked to provide personal details like their home address, credit card number, or Social Security number for some so called "verification" purposes.
It is best to contact Best Buy Geek Squad support directly at (888)237-8289 or to go www.bestbuy.com to verify the legitimacy of a Geek Squad email or text message.
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