Dentaquest Scam Risks due to May 2026 Data Breach

Common DentaQuest Scams

• Impersonation Calls: Fraudsters call pretending to be from DentaQuest, Medicaid, or Medicare. They will use your real name, birth date, and dental history to sound legitimate while trying to trick you into revealing bank details or missing personal information.
• Phishing Emails and Texts: You may receive urgent alerts claiming your dental benefits are suspended, demanding immediate payment, or asking you to click a link to verify your identity.
• Medical Identity Theft: Scammers may use your stolen information or your children's Social Security numbers to fraudulently bill insurance companies or obtain medical care under your name.

How to Protect Yourself

1. Never Give Information to Inbound Callers: If someone calls regarding your dental or government benefits, hang up immediately. Call the official number printed directly on the back of your insurance card to verify if the call was real.
2. Freeze Your Credit: Place a free credit freeze at the three major credit bureaus (Equifax, Experian, and TransUnion) to prevent scammers from opening lines of credit in your name.
3. Claim Your Free Credit Monitoring: Check your mail for an official breach notification letter from DentaQuest. The company is actively offering 24 months of free credit monitoring and identity theft protection services through Kroll.
4. Monitor Your Insurance Statements: Review your Explanation of Benefits (EOB) statements carefully. If you see billing entries for dental procedures you never received, report it right away.

Where to File a Report

• Report Scams: If you have been targeted by a fraudulent caller or text message, log it with the FTC Report Fraud Portal.
• Report Dental Insurance Fraud: If you spot fraudulent billing activity on your DentaQuest account, fill out the official DentaQuest Report Fraud Form or contact their compliance team directly.