Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is Filippo Store an Untrustworthy Online Shop?
Is Filippo Store an Untrustworthy Online Shop?

Filippo Store located at www.filippo.store is an untrustworthy online shop. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.

About Filippo Store at filippo.store

Email: service@trianglebest.com

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Comment sectionComments / Answers (18)

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Comment count 18

by an anonymous user from: Bogota, Bogota D.C., Colombia

Hello All,

Im from Colombia, South america, Yes, it's a scam, I ordered a home planetarium with 2 cd for $ 39.99 and a cheap $ 5 lamp came. I writed to " Filippo store" email service-trianglebest.com without answer.

They have a fake return policy:

https://filippo.store/page/custom/return-policy

Im worried because I pay for this fake web store,...

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by an anonymous user from: Kwai Tsing, Hong Kong, Hong Kong

Yes. They are fake. I ordered the same home planetarium plus one 360 GO action camera and fully paid in Dec 2019. They only sent me low quality "toys" which was entirely different from what I ordered.
I sent an e-mail to them and they replied they will refund fully to me. I checked with my bank only to find they lied. I didn't receive anything. I repeatedly e-mail to them and they didn't response up to now...

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by an anonymous user from: Brno, South Moravian, Czech Republic

Yes, it's a scam, I ordered a home planetarium with 2 cd for $ 39.99 and a cheap $ 5 lamp came.
The first and last time I ordered from an unknown foreign e-shop.

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by an anonymous user from: Bawshar, Muscat, Oman

Yes, this is a fake site. I received a cheap lamp instead of a planetarium

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by an anonymous user from: Warsaw, Woj. Mazowieckie, Poland

Have the same problem, received cheap lamp

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by an anonymous user from: Steinkjer, Trondelag, Norway

I did order a planatarium, and I recived it aswell.. but what I got delivered was clearly not what I ordered it was a cheap star lamp instead.. will contact my bank to see if they can do anything. so please be aware you will most likely not get what you order from them.

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by an anonymous user from: London, England, United Kingdom

The same thing has happened to me today. I am hacked off Big time.

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by an anonymous user from: Frankfurt, Hesse, Germany

Same happened to me!

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by an anonymous user from: Nottingham, England, United Kingdom

The exact same thing happened to me, I paid using PayPal so I have escalated a claim through them to get my money back.

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by an anonymous user from: Los Angeles, California, United States

Oh great I ordered the planetarium and the laser cube but it’s still early. I’ll Contact PayPal since I haven’t received product yet it may be a good thing.

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by MisterW from: Montreal, Quebec, Canada

Same thing here. Ordered the star projector and received a cheap plastique lamp. Tried to be refund, but no help from seller and neither from paypal. I have to send back the item to be refund but website is closed and it would cost me more that the price I paid to send it back. Really disappointed by paypal help.

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by an anonymous user from: London, England, United Kingdom

This happened to me after thinking I was purchasing the Planetarium and received 2 x Star Master child lamps. I made a claim with PayPal after the seller said he would reimburse me with 30%. I replied no and that he was a scammer and escalated with PayPal. PayPal ruled that I can be reimbursed but only when I return the goods to China! This is the important bit. I called PayPal today and explained that this was fraudulent online behaviour and that although I would get a refund, I would still need to pay for the postage upfront. The kind PayPal rep told me that postage WAS refundable which eased my concerns. Also, they would translate the address which was written in Chinese or Mandarin....more ways to deter us from returning. So the moral is, if you used PayPal, do contact them. I also asked them to investigate this business and that TrustPilot was inundated with bad stories of scam from this person or company. Have faith honest people! Hope this information helps others to get back their hard-earned money. God Bless. William

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by an anonymous user from: Singapore, Ontario, Singapore

Shopped for usd 50. No item received. No way to track.

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by an anonymous user from: Fairfax, South Carolina, United States

Another scam. Ordered the planetarium and never received anything. I wonder why they let them keep advertising if they know there crooks

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by an anonymous user from: Bratislava, Bratislavský, Slovakia

not reliable and trustworth seller! DONT buy anything, dont TRUST! scammers

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by an anonymous user from: Edinburgh, Scotland, United Kingdom

LEASE NOTE, they are scammers and thieves. I ordered HOME PLANETARIUM WITH 2 CD, and she got chip smal lamp for children.

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by an anonymous user from: Morrow, Arkansas, United States

LOL! I got the same dumb children lamps!
No customer service, contact. Chinese company "Weihang.co" on the bill is not real too!
another Chinese scum!

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by an anonymous user from: Bratislava, Bratislavský, Slovakia

yes. same here. Ordered home planetarium and received kid toy from aliexpress! now curious if paypal can refund money somehow.

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waiting