Apple Support Scam Calls: How to Protect Yourself

Apple Support Scam Calls  How to Protect Yourself

Would you share this Article with others?

iPhone users have been warned not to answer telephone calls from Apple unless they have specifically requested one using the official Apple online support page. This comes there is a new voice phishing scam that is going after iPhone users in a clever new way by making calls seem like they are coming directly from Apple Support. The aim of the scammer is to get their potential victims' Apple iCloud accounts.

How the Scam Works?

The scammers call their potential victims and spoof their telephone numbers to make it appear on the potential victims CallerID as "Apple Inc." This type of telephone number spoofing makes the scam more convincing, which is why you cannot safely rely on your callerID anymore. The scammers then falsely claim they are from Apple Support and reporting that the potential victims' iCloud accounts have been breached. The caller then proceeds to say they’ll need the person’s Apple ID and password in order to secure their accounts. But, if the potential victims give the scammers or cybercriminals their account credential (username and password), the scammers will use it to gain unauthorized access to their account and use them fraudulenlty.

Apple users who have or think they have been victims of this scam are asked to change their password and contact Apple Support directly for help.

Helpful Tips to Help Protect You

  • Apple will never ask their users for their account credentials victims, so if you are asked for such information, disconnect the call.
  • Apple do not usually call their customers, unless you have a requested a callback.
  • Scammers spoof phone numbers and use flattery and threats to pressure you into giving them information, money, and even iTunes gift cards. Always verify the caller's identity before you provide any personal information. If you get an unsolicited call from someone claiming to be from Apple, hang up and contact them directly.
  • And, NEVER share your Apple ID, password or temporary verification code with anyone. You never have to give these details for customer or techical support.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Please share what you know or ask a question about this article by leaving a comment below. Check the comment section below for additional information, if there is any. Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: And, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent. Also, to quickly find answers to your questions, use our search engine.

You can help maintain Online Threat Alerts (OTA) by paying a service fee. Click here to make payment.

Comments, Questions, Answers, or Reviews

There are no comments as yet, please leave one below or revisit.

To help protect your privacy, please do not post or remove, your full name, telephone number, email address, username, password, account number, credit card information, home address or other sensitive information in or from your comments, questions, or reviews. Also, remember to keep comments, reviews, answers respectful.

Write Your Comment, Question, Answer, or Review

Write your comment, question, answer, or review in the box below to share what you know or to get answers. NB: We will use your IP address to display your approximate location to other users.

Your comment, question, answer, or review will be posted as an anonymous user because you are not signed in. Anonymous posts cannot be edited or deleted. Sign-in.

Apple Support Scam Calls: How to Protect Yourself