Is Axelwell a Scam? Review of the Online Store

Is Axelwell a Scam? Review of the Online Store

Axelwell located at axelwell.com is an untrustworthy online store. Online users are advised to stay away from the fake website because those who shop from it run the risk of receiving counterfeit goods or nothing at all. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.

About Axelwell Online Store

Axelwell at axelwell.com

500 Westover Dr #40386

Sanford, NC 27330

United States

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Comments, Questions, Answers, or Reviews

Comments (Total: 30)

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  • March 7, 2023 at 6:55 PM by an anonymous user from: Atlanta, Georgia, United States

    They are putting fake reviews, I placed the order didn’t even know it is coming from China, don’t order from US it take forever to get it, leave alone quality of product

  • March 7, 2023 at 4:37 PM by an anonymous user from: Atlanta, Georgia, United States

    Bought a hair straightner that doesnt work 25 dollars down the drain, wont return calls

  • February 1, 2023 at 7:27 AM by an anonymous user from: Redmond, Washington, United States

    I ordered an apron from them. It is not waxed canvas, the hammer loops are so small I have a hard time getting a hammer in and out of them. I wore it for one day and the stitching on the pocket is coming apart. It also took about 3 weeks to get it.

    They told me I could not return it because I used it.

    Do not by an apron from them. I just bought one from Hudson. High quality, American made, and 10 dollars cheaper.

    If something took a long time to receive, my my would say, it is on a slow boat from China. I guess she was right!

  • February 1, 2023 at 7:26 AM by an anonymous user from: Redmond, Washington, United States

    I ordered an apron from them. It is not waxed canvas, the hammer loops are so small I have a hard time getting a hammer in and out of them. I wore it for one day and the stitching on the pocket is coming apart. It also took about 3 weeks to get it.

    They told me I could not return it because I used it.

    Do not by an apron from them. I just bought one from Hudson. High quality, American made, and 10 dollars cheaper.

    If something took a long time to receive, my my would say, it is on a slow boat from China. I guess she was right!

  • May 17, 2022 at 10:08 AM by an anonymous user from: City of London, London, England, United Kingdom

    Does all these comments mean I wont be having my nice smile delivered, if Axelwell is a scam... I've paid £42 for a set of full dentures, as im desperate for teeth...oh! Dear please send my teeth Axelwell...Brenda England...

  • April 16, 2022 at 2:19 AM by an anonymous user from: South Tacoma, Tacoma, Washington, United States

    THIS IS THE HARDEST COMPANY TO DEAL WITH EVER! Once I ordered it disappeared into the abyss of the internet! I could not find it anywhere, then 2 months later this rag in a bag appeared, no tracking number, no order number to return, No phone number to call, NO NOTHING! I spent appx. $20. GOOD RIDDANCE!

  • March 18, 2022 at 6:32 PM by an anonymous user from: Sunbury Township, Budd, Illinois, United States

    I ordered hair dye, it took a month to receive it. It came in a paint tube, no instructions. Yes this is a scam. I'm thankful I only spent $19.

    I tried to get a refund, what I got was excuses excuses, excuses.

  • March 18, 2022 at 5:35 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    I will never order from the web site ever again

  • March 4, 2022 at 9:14 AM by an anonymous user from: West End, Washington, District of Columbia, United States

    I received a product - about one third the dimensions stated.

    totally useless to me, but the cost of return postage will

    eat into the hopefully, eventual refund they offered (so they say...)

    I wonder if I should just request a cancellation of payment w/o

    paying return postage?

    any suggestions?

    • March 4, 2022 at 9:33 AM by info

      Yes, do that. Contact your bank as soon as possible.

  • March 2, 2022 at 11:09 AM by an anonymous user from: Los Angeles, California, United States

    I got scammed too

  • February 9, 2022 at 11:54 AM by an anonymous user from: Orange, Chester, New York, United States

    I ordered Axelwell furniture rollers and the crowbar. About $45 . The rollers came but no crowbar. Now I’m reading these reviews and I think,, never again will I fall for Facebook ads. I’ve learned my lesson.

    Joyce in Iowa

    2/9/2022

  • January 21, 2022 at 12:43 AM by an anonymous user from: Fulton County, Sandy Springs, Georgia, United States

    Don't waste your time buying anything at all from axelwell.com.com! I ordered a set of teeth veneers from them on December 21, and now here it is January 21, I've not received my order despite having contacted them about about a dozen times. I was given tracking information (obviously fake) that stated that the product had arrived in my town, a large metropolis, and one dasy later that it had been delivered to me (it had not). After several days it became quite clearthat it never was going to arrive at all at all, additional emails to axelwell were either ignored or I was given bogus excuses about how sometimes delivery might be delayed a day or two from the date given on tracking.. Its been another week, and still nothing! Don't even bother with these hucksters! I finally disputed the transaction with mybank and placed an order with another company, because obviously axelwell is't about to send my order to me and there is no reason to believe that they ever will. Avoid them at all costs!

  • January 10, 2022 at 3:55 PM by an anonymous user from: Cable, Town of, Wisconsin, United States

    I was going to order from this site but BBB didn't know them. The address they list on the site is the UPS Store. not a physical address for them The products are probably coming from China which would account for long shipping times if you do get something.

  • January 5, 2022 at 9:18 PM by an anonymous user from: Ashburn, Virginia, United States

    I haven’t received my product from them, they keep saying check with the post office and file a claim with them.

  • December 26, 2021 at 10:21 PM by an anonymous user from: Monroe, Louisiana, United States

    I also ordered stained glass bird hangers. Six of them on Dec 8,2021. I still haven’t received them. I sent them an email and was told they don’t recognize my name. And could I send my payment info again to look up my order. My bank shows the payment to a company called MINEPOPULAR CORK IE. I believe I was scammed.

  • December 6, 2021 at 5:44 PM by an anonymous user from: Greenwood Village, Colorado, United States

    I ordered a stained glass bird hanger...5 weeks later I received a plastic replica of what I ordered. They are ignoring my emails... next step is to go to my bank to get my money back...

  • October 31, 2021 at 11:47 AM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    I ordered about amonth ago have not received the item

  • October 31, 2021 at 10:53 AM by an anonymous user from: Boone, Florence, Kentucky, United States

    Unfortunately I didn't check before ordering. I paid expedited shipping and received the product One month later. I package wasn't damaged but the item was defective. Axelwell asked for pictures, which I immediately sent. They replied and wanted a video. I took a video but the email kept bouncing. I could send it to other email addresses successfully BUT AXELWELL REJECTED IT. What a Dishonest, Poor business tactic. Do NOT order from this website

  • October 21, 2021 at 11:06 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    Don't don't order from this website. they are awful!

  • September 29, 2021 at 11:17 AM by an anonymous user from: Rocky Mount, North Carolina, United States

    Axelwell is definitely a site to avoid. Their return policy clearly states that you can return anything within 30 days of the date the order is delivered, provided the item is unopened and in its original packaging. My order qualified on all counts. Instead of giving me a return #, they kept repeating their return policy and denying the return. VERY BOGUS COMPANY! DO NOT TRUST THEM.

  • September 26, 2021 at 4:25 PM by an anonymous user from: Radnor Township, Villanova, Pennsylvania, United States

    Dont trust this company … they are using fake pictures … others companies … and they send you bootlegs …axelwell are scumbags

  • August 26, 2021 at 11:59 AM by an anonymous user from: Yellowstone, Billings, Montana, United States

    DO NOT ORDER FROM THIS COMPANY!

    After waiting almost a month finally received the product, but it was used and damaged. Contacted the company the same day & requested a refund, which was eventually granted. Total amount charged to PayPal was $32.96. It cost me $6.17 to return the product. They eventually credited PayPal account $26.97, assume the missing $5.99 was a restocking fee? So it cost me a total of $12.16 to pay for their mistake!

    I agree with the person who said PayPal needs a better way to monitor who they allow to use their services, and warn us if there seems to be a questionable company before charging our accounts.

  • August 20, 2021 at 5:03 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    they’re not a scam. Ordered two weeks ago and just got my products today. I ordered a ceramic hair curler and it works fine. It took some time to arrive but I’m satisfied

  • August 20, 2021 at 8:24 AM by an anonymous user from: Little Mahanoy Township, Dornsife, Pennsylvania, United States

    I'm pretty sure I've been scammed. It's been a month at least since I ordered from them, even got tracking numbers that their own tracking tool doesn't recognize. Just says no order found..I'm so upset, I really wanted what I ordered..I'm not letting this go either. If I don't get my order I'm contacting BBB and registering them as frauds.sick people, can't get real jobs.

  • July 16, 2021 at 10:33 AM by an anonymous user from: Cuyahoga, Chagrin Falls, Ohio, United States

    Ordered what appeared to be an electric pruner for $39.97 The picture showed electric pruner,battery and charger. I received a regular no frills manual pruner. Total cost $45.96. I can buy this for under $10 . There is no way to reach them the email is bogus. I think paypal needs to better police companies that use their service.It takes months to fight these claims and get your money back. You become a slave to paypal waiting for responses.

  • May 23, 2021 at 5:08 AM by an anonymous user from: Central Business District, Rochester, New York, United States

    Ordered from this site 3 weeks ago. Of course they blame the pandemic for delays, but if this company is in the US then they should have product here. I have a few friends in NC, gonna see if they can find me a phone number so I Can Cuss them out

  • April 23, 2021 at 2:29 PM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

    Fake fake fake!. Waste of money for a product that never got to me

  • April 20, 2021 at 11:51 AM by an anonymous user from: Tarrant, Fort Worth, Texas, United States

    This company is a scam. Made an order that never arrived. They even went as far as sending fake tracking numbers. Please save yourself the time and money.

  • February 13, 2021 at 11:05 AM by an anonymous user from: District of Columbia, Washington, District of Columbia, United States

    I have a different opinion about this company I stumbled across this page and read the comments section I was scared that I got scammed but I received my package.I am a satisfied customer

    Thanks Axelwell.

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Is Axelwell a Scam? Review of the Online Store