Houmeee Customer Service Reviews

I bought deep body muscle massager in 2019 and im still waiting on the delivery, i've followed up on numerous times, but no response, so please beware of this scam.

I'm seeing this same product advertising on fb marketplace only the company name is different. Watch out for these other guys because I believe that this scan is going under a different name. Same d**n folding table. Very suspicious.

Ordered a Retractable Folding Table with Drawers on 22/4/21 and paid with confirmation number, but yet to receive the item or refund.

Tracking Number: LP00443764873354
Package status: Expired (77 days)
Country/Region: China > Singapore

Destination: Singapore
---------------

Origin: China
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2021-05-14 20:57 Arrive at destination country
2021-05-11 17:20 Airline arrived at destination country
2021-05-08 13:48 Depart fromtransit country or district
2021-05-07 14:38 Arrive attransit country or district
2021-05-04 15:24 Hand over to airline
2021-04-30 21:56 Received by line-haul
2021-04-29 20:30 Outbound in sorting center
2021-04-29 18:49 Inbound in sorting center
2021-04-29 18:46 Accepted by carrier

Ordered a foldable table in March 2021, finally was sent by air & landed in Canada. Got an order#, then it was gone & now no numbers at all after I sent 3 emails. Finally in last email I said I was going to involve the Police & now all numbers & info is wiped.
DO NOT ORDER FROM THIS COMPANY!!!
TOTAL SCAM!!!!!!

I ordered a retractable table on April 16th, 2021 and was sent a confirmation order number #HM17553 and was told I would be notified when it was sent. I have still not received this.

I order a retractable table on April 17th 2021 was sent tracking information then tracking number changed then it was unavailable to retrieve information it was paid for still no table today I received a little retro punk day ring wth I am going to report this!

I ordered the folding table in April,l received a tracking number,got three tracking notes and now you can’t even bring that up ,funny enough today l received a ten cents ring from China that l didn’t order that’s when l looked up brushing and yes lve been brushed,disgusting,lm going to comment constantly on any ads l see from them,just scamming

Bonjour, je vous aI envoyé deux messages et n'aI pas reçu de réponse car je n'aI toujours pas de nouvelle pour ma commande de table (order HM 18991) et il aI noté site inaccessible . Alors soit je reçois des nouvelles, soit je vous poursuit pour escroquerie et j aI les moyens de le faire .

Hello, I sent you two messages and did not receive a response because I still have no news for my table order (order HM 18991) and it noted site unreachable. So either I get news or I sue you for scam and I have the means to do it.

I ordered a little table from Houmeee and after 5 inquiries, I haven't received an answer to my question, "Where is my order??". Now I am trying another tactic..... I wish I had paid through Paypal; it would be so easy through them, to get my money back. This company is a total scam, has NO customer service and the only thing they have accomplished is getting me MAD!!!!

I'm not receiving a response to my letter.

I ordered and paid for item and cannot find it or info on it but they took my payment.

Siento que me estafarom....pagué y aún no he recibido la fecha de llegada...osea pura estafa....merecen ser castigados ..


I feel like I was scammed .... I paid and I still have not received the arrival date ... I mean pure scam .... they deserve to be punished ..

Also ordered the table and have not heard from them since. Got sucked into a scam. The tracking number you receive is invalid. Live and learn

I oedered retractable table order #HM17927
Tra
Cking #UT53523312TH. Not recvd yet n noword from them. This I think was from taiwan. Im also upset about this n pd for it in full. It says thailand post. Unknown.

Hi, Ordered retractable folding table haven’t heard back on status of order! Please let me know some information, thank you!!

Checking on order ! Ordered two retractable folding table w/ drawer x 2, haven’t heard back on status of order! Please let me know if coming or need a refund! Deborah P...

Houmeee !!! yes very funny,, now you have received my money, now send the item for which I have paid, and WHY WHY WHY do you make it so difficult to contact you, you must be an AMERICAN business, no ethics at all no integrity just devious and criminal, Pegley

This company is a scam!!!! I too have ordered from them back in September 2020 and it is now December 2020 and I have not received anything from them! They surely took my money but won't even answer any emails either and I have sent 8!!!! Don't shop from this company, keep your money or they will and you won't receive anything in return!!!!
Fool me once but never never again!!!!

P****d off customer!!!!

Paid on 23/09/2020 for the supply of the advertised Massager. Sent a number of emails to support-houmee.com No response to any of the emails addressed to houatmeee.com also
This appears to be a BIG SCAM
SHOULD WARN PEOPLE NOT TO BE CHEATED OUT OF THEIR MONEY.
THESE FRAUDSTERS SHOULD BE REPORTED AND BROUGHT TO. JUSTICE.
M. C. KURUKULASURIYA
SRI LANKA

SCAMMERS!!!!!!!

They confirmed on 7 June 2020 that order placed and paid for order #HM9084 shipping number LP00177750855314

After several e-mails to 'at' nothing received from them.
Not an e-mail or my product that I paid for!!!

Does anyone else have this issue with them?

Yes indeed. Been waiting for the table since April 2021. Not a word from them.

Yes they won't answer my emails and when you go to the website it is not up and running I feel like I was scammed big time. I am contacting my credit card company to get my money back. I ordered the folding table in March and now it is June 2021. When see there and I will put that they are scammers. I am highly p****d off .

I too have same issue. But only order number was given, no tracking number. No news on my package.

Order placed in June 2020 - email them and received standard email: Shipping takes 3-6 weeks depending on location. Some distant areas can take a bit longer. But we will get to you

Biggest SCAM - take our money and dont even bother to contact us.

I received my glasses. But it does not work. Jseless product .I lost my money .

We ordered the massage item on face book I believe in April and have not received the product. Please send it. Thanks

where is my stuff

I am p ,d ,p ,gunawardana from boralesgamuwa . pl answer my email I paid money last April

I ordered 2 pairs of adjustable glasses on July 14, 2020. This is September 9th and I have not received my items. If you read the reviews, please return our money. Thank you.

I ordered adjustable glasses from Huatmee on 23 May 2020 at 02.43 and received a confirmation the same day. Order No:#9920

Today is 08 September 2020 and to date, I have not received the item or a refund, I contacted them in July 2020 and received a rather ambiguous reply.

I wrote again several months later without success, this was obviously ignored. Further attempts to contact them were returned by the postmaster.

I paid through PayPal but payment was taken by a company named shopify.com, I contacted this company by email but again no reply.

I can only assume Huatmee are running a scam as I'm without the goods and am out of pocket.

They are still advertising, I can only advise any would-be interested purchasers, don't be fooled like me and resist the temptation.

D. Arthur C...

please reply to my email. send back my money. thanks. I am p d p gunawardana from boralesgamuwa

THIS is my 5th letter, pl answer this . Still my order not receive.I paid money 4 month back last april. If you are not response I have to go next step . p d p .gunawardana. boralesgamuwa. srI lanka thank you

I send money 3 month before but not receive my order please send it.

please reply to my email. still not receive my order. I am p d p .guna... from bora.. Sri Lanka.

I paid all money and u send message to me that my item is on the way. But not receive. Please send it, without late .

Hi, I have ordered 2 x Automotive Glass Nano Repair Fluid on February 18, 2020 (Order number HM 6655), 6 months has passed, I still have not received my order. Several e-mails have been sent to Customer Service, but got the same reply saying that "Shipping takes 3-6 weeks depending on location", but 24 weeks since I ordered.
May I know when I can expect to receive my order?

Regards
Amy

I have placed an order for the adjustable glasses on 28/5/2020 and I have not yet recieved my order neither a refund my tracking number is #HM10157
Its been three months!!
Please see to it..
Thanks

Where is my glasses? Waiting for almost 2 months . No response from customer care.
Please return my money!
Order #HM11550 Adjustable Glasses! Why are you not responding to me?

THIS IS A SCAM

Hi, I place an order for the adjustable glasses. I still have not received my order. Order #HM12962 but you already took the money out of my account the order was placed on Jul 21’

I have a BIG Problem your company stated that the item was in transit.
The transit company said that the item was delivered == But to this date no
product has been delivered. ==== EITHER TRACK THE ITEM DOWN OR REFUND THE MONEY
TO ME.
TRACING NUMBER- UB 144355155SG
Kelvin C.
51 H...

BLENHEIM 7201
NEW ZEALAND

Dated 6 AUGUST 2020.

I’m very disappointed with this company I have been waiting for awhile now for my order to be delivered. I am truly very unhappy and would appreciate my goods or money back please
Thanks Shirley.

I Am in the same position as all the other people who have complained, paid for spectacles but they have not been delivered!

When are you going to ship my order # HM12181 which I ordered on 07/06/20
Let me know how long I have to wait for it.
How can I review this order if I haven't seen it.
Sergey V.

I ordered adjustable glasses, got today very disappointed not what was advertised, will not order anything again that’s for sure.

I ordered adjustable glasses, got today very disappointed not what was advertised, will not order anything again that’s for sure.

My order of HUATMEE HM9264 has been approved and the information that it was sent with the tracking number SOOOOO141923452 was sent to me on 27 May 2020, but I have not received the product yet.

I too ordered the adjustable glasses.
They eventually arrived after about 5 weeks. However they are not adjustable and totally useless.
I have tried contacting them but don’t get a reply.
This company are con merchants BEWARE.

HUATMEE
Order #HM8410 confirmed

on 31th march I made this order. I wrote already 2 e-mails but I didn't get an answer or received the order, I would be grateful for the refund of the money I paid.

If I do not get an answer again, I will complain about your service on the online platforms specifically designed for this purpose.

Where are these made or is this a con

Could you please reply to me emails with regards to order8623 for adjustable glasses. I ordered on the 27th of April and to date have still not received said item. Nor have I been able to track the order with the tracking number you issued to me.

Regards Steve W...