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Is 5econds a Scam? Review of the Online Store

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Apr 12, 2020 2020-04-12T02:23:54-05:00
Jul 3, 2020 2020-07-03T20:06:40-05:00

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Is 5econds a Scam? Review of the Online Store

The product I received from 5econds.com and 5econds.co was cheap, inferior and overpriced and is shipped directly from China. Their customer service is a disgrace and the worst I have ever encountered. They claim to have a return/refund policy, however, they will deliberately ignore your communications. And, when you request a refund, they will not tell you how or where to return the product, presumably back to CHINA at your own expense. They will then claim that you failed to return the product during the return period.

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About 5econds Onlinle Store

Alex, Chief Happiness Officier @ 5econds Inc.
Email: Alex@5econds.com
1492, Cameron LN # D
Huntington Beach. CA 92647
5econds.com or 5econds.co

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Comments 17

Sep 18, 2020 at 2:40 PM by an anonymous user from: Auckland, New Zealand

I purchased some sandals advertised for use with Bunions. I used their sizing and ordered them. They took 2 months to arrive and then were scratched fans had glue on them. They also didn’t fit. My feet would not go into them as they were really narrow. Anyone with bunions, even mild ones, have wider feet. I emailed straight away to say they were damaged and they just kept saying they weren’t. It took 2 months of repeated emails for them to agree they were damaged. I told them from the start that they didn’t fit either and I wanted a refund. At no point did they say send back the damaged ones for a refund. They told me they could only send out new ones and indicated that I could send them back for a refund. They have now sent new ones and said that they don’t do refunds on good goods. C**p service, waste of money, lying staff. Deception is not customer service. I have been appalled.

Sep 8, 2020 at 7:41 PM by an anonymous user from: Idaho, United States

BAD COMPANY. I ordered 3 products on 7/20/2020. On 8/3/20 I sent an email asking for tracking numbers only to learn that 2 of my items HAD NOT YET BEEN SHIPPED. I sent several follow up emails. Finally received my items 50 days later. ALL ITEMS SHIP FROM CHINA. May have been related to COVID, but there was no warning of extended wait times on the website.

Aug 20, 2020 at 11:12 AM by an anonymous user from: Plano, Texas, United States

I also have same problem. I ordered at 6/3 and until now I still didn't receive package. The seller kept continue to mention this package is on the way. Already more than 2 and half months since I ordered. This package already lost it value to me. This is a liar company. Don't buy anything from this company or you will be cheated.

Aug 9, 2020 at 2:07 PM by an anonymous user from: Chicago, Illinois, United States

Total crooks,. Never received my order, they give me the same answer about my order is moving to me for 2 months.

Jul 20, 2020 at 12:48 PM by an anonymous user from: Dublin, Ohio, United States

They are crooks. Took my money. Never received product. They refuse to refund. Scammers.

Jul 13, 2020 at 4:38 PM by an anonymous user from: Blanchard, Oklahoma, United States

The lens I ordered has been in La Puente Ca. since June 10, and they will not send it on to me. At least that is what the tracking says. evidently it is a total rippoff.
James G...

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