Is Shoponix a Scam? Review of the Online Store

Question

Answer 1 · September 6, 2020

I ordered a TV from Shoponix on August 13th. I received a Royal Mail tracking number and was advised by email that the TV was on its way. I have never received it, the tracking number is meaningless. I sent a registered letter to Shoponix and it has be3n returned by Royal Mail as "addressee gone away". I have informed my bank but as yet I haven't had any action from them.

Answer 2 · August 29, 2020

Ordered item, said on way but tracking info not working on Royal Mail website, contacted the company and no reply so got my refund via Paypal.

Answer 3 · August 15, 2020

Xbox Controller ordered and paid for. No contact, no response to message requests and a false update on the Royal Mail tracking.

Answer 4 · August 14, 2020

I bought and iPad from them I have paid £300 and I did not get the iPad I have messaged them but they did not answer please don’t buy from them. I will report them to the police.

Answer 5 · August 13, 2020

I ordered a tv on 02 aug company will not respond to request for information regarding delivery

Answer 6 · August 11, 2020

Don't buy from this scum no matter how good it sounds. They will only take your money and you will not get any goods.

stay away at all costs, will be putting on face book tomorrow so everyone can share including the directors names.

Answer 7 · August 10, 2020

its a f***n scam company avoid at all cost, the police should be contacted about these scumbags

Answer 8 · August 9, 2020

Same, ordered 2 items, no email response, or telephone answer though royal mail shows item is being prepared by seller for 5 days. Raised a paypal dispute. Also, paid through credit card just in case too.

Answer 9 · August 9, 2020

My father ordered a television and its still not arrived. These people are thieving scam artists.

Answer 10 · August 10, 2020

hi, I am facing the same problem. I ordered a tv, now waiting for more than 10 days. what do you do now

Answer 11 · August 12, 2020

I contacted PayPal and cancelled payment, it took some doing. I have also contacted action fraud

Answer 12 · August 8, 2020

Ordered a Nintendo switch console from them 7 days ago says 5-7 days to receive but tracking says 24 hours it hasn't updated at all, I had a funny feeling about them so have contacted PayPal to try get a refund. I looked on Google maps for their address but the sop doesn't appear on it at all. I did email them to cancel my order a day after I purchased but got no reply. But got a dispatch confirmation.

Answer 13 · August 8, 2020

Do not part with you're hard earned please! Bill

Answer 14 · August 7, 2020

They have done a runner from the business address! I called there today

Answer 15 · August 8, 2020

Is that the one in Radcliffe, I was thinking of calling today

Answer 16 · August 7, 2020

I ordered a Nintendo switch lite from them on the 2nd August and recover a confirmation email on Wednesday and it hasn’t been updated. I’m hoping to receive my item soon. If I’ve received my item I will let you all know

Answer 17 · August 7, 2020

Complete scam. Paid over £300 and fast track delivery for a console for my sons birthday. Despite getting a dispatch number royal mail never received any parcel. All emails and calls to shoponix get returned unanswered. Devistated as it took months as a single mum to save up the money only to leave my son with nothing to open on his birthday. Trying to get a refund through paypal now.

Answer 18 · August 6, 2020

Exact, they are thieves, they stole 299 pounds for a PlayStation 4 for my son s birthday on eBay...

Answer 19 · August 6, 2020

Yes it's a scam they have 50 odd feeds on Ebay shop for this week not received..same Amazon my TV has not come from their online shop b******s

Answer 20 · August 6, 2020

Yes it's a scam they have 50 odd feeds on eBay shop for this week not received..same Amazon my TV has not come from their online shop b******s

Answer 21 · August 6, 2020

they started committing fraud around 4th August - before that they seem to have been legit.

Answer 22 · August 7, 2020

I bought something from them on 31st July - I've also been scammed. Don't think they have ever been legit...

Answer 23 · August 5, 2020

August 5, 2020 at 1:42 PM by an anonymous user from: Edinburgh, Scotland, United Kingdom

everything is now sold out, everything.

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Answer 24 · August 6, 2020

They've also deleted their Facebook page and removed all posts from their Instagram page. I assume it's because they've been getting an influx of negative feedback from scammed customers! Emails are still bouncing from their sales email address, so I've raised a PayPal dispute because I know d**n well I'm not going to recieve the switch I ordered. Bunch of low lives if you ask me

Answer 25 · August 5, 2020

I ordered a Switch on Saturday & paid via PayPal. Received confirmation email & tracking number on Monday. Royal Mail tracking number did not work so I emailed Sales@shoponix.co.uk, which bounced. Found the complaints. Company directors both mid 20s based in Manchester trading for 1yr. Decided to request refund immediate via PayPal. Tuesday Royal Mail tracking number worked with status saying sender has activated a 24hr shipment but not yet received by Royal Mail. This morning I received a full refund by Shoponix via PayPal, case closed.

Answer 26 · August 6, 2020

how did you request a refund via paypal? I have tried everything

Answer 27 · August 6, 2020

Go to the following link for information:

https://www.paypal.com/us/smarthelp/article/how-do-i-request-a-refund-faq406

Answer 28 · August 5, 2020

Was this via Ebay or direct from the website? Same concerns now regarding the Royal Mail tracking. Has the refund cleared?

Answer 29 · August 4, 2020

Received a Switch Lite Yellow from them last week. Royal Mail is having problems with Covid so there is a problem with tracking numbers being updated. In addition, the Shoponix website itself seemed odd to me so I bought via ebay which protects its buyers. Also eBay was running featured ads on the Shoplix offer so I considered it to be a legit enterprise. So...

Four days after purchasing on eBay (I chose the express delivery which was delayed by 1 day, hey ho) Royal Mail delivered the package. I received the package with some suspicion I have to be honest considering the low price point at 170£ but... It was factory new complete with charger (which was the official version). It turns on fine and runs Zelda Breath of the Wild perfectly. I matched the serial codes in the console settings menu to see if the console itself was legit and it was. The console had no marks on its case or screen. Brand new.

The eBay Shoplix company were very polite and cordial on their messages. I asked a couple of questions and always got a good timely reply. My questions were about the tracking number (which turned out to be legit but Royal Mail's website hasn't been the best at updating). Shoplix eBay store seem to have a lot of good feedback and that is understandable from my experience outlined.

I cannot explain the price point of £170 or whether they are dealing with grey stock,stolen stock, wholesale stock etc but I have to say that this has been a legit purchase that I am happy with.

My advice would be: use ebay, don't panic about the wait.

If you haven't received goods, obviously get a refund. All I can say is that mine came through okay and it is a great little console.

Answer 30 · August 4, 2020

Hi all I have received my tv today, all seems fine

Answer 31 · August 6, 2020

August 6, 2020 at 8:51 AM by an anonymous user from: Basildon, England, United Kingdom

HI how long did it take you to receive?

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Answer 32 · August 6, 2020

Hi

When did you order and did you use express delivery?

Answer 33 · August 6, 2020

I ordered my tv on the 3rd paid for express and still haven’t received it

Answer 34 · August 4, 2020

August 4, 2020 at 12:43 PM by an anonymous user from: Orpington, England, United Kingdom

I received my tv today

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Answer 35 · August 4, 2020

Everything okay with your delivery?

Answer 36 · August 4, 2020

Is it as described?

Some are suspecting that they are re-boxing used items and selling them as new.

Answer 37 · August 4, 2020

Is it exactly as described?

Some are suspecting that they are re-boxing used items and selling them as new.

Answer 38 · August 4, 2020

August 4, 2020 at 2:36 PM by an anonymous user from: Orpington, England, United Kingdom

All good as described

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Answer 39 · August 5, 2020

August 5, 2020 at 8:20 AM by an anonymous user from: Manchester, England, United Kingdom

When did you place your order?

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Answer 40 · August 4, 2020

I've ordered an Xbox one x from them, received an email regarding the shipping but them shipping ID does not exist.. paid via PayPal and with a credit card to make sure.. hopefully not a scam but got that funny feeling it is

Answer 41 · August 4, 2020

I ordered an Xbox controller last night. Paid with Paypal. I have emailed the company asking for a confirmation email but not received one. Think I will contact PayPal to cancel and just pay full price elsewhere. I don't have a good feeling about this company. Phone number ringing out.

Answer 42 · August 4, 2020

Can anyone please confirm if you have been ae to get through to Shoponix via the contact number on the website?

Has anyone received their order and are happy with it?

Cheers.

Answer 43 · August 3, 2020

Has anyone got the items they have ordered? I'm tempted but not sure

Answer 44 · August 10, 2020

Scam don’t do it, just lost £155, have complained via PayPal.

Answer 45 · August 4, 2020

Hi I am driving up to shop in Bury to ask around because I am not sure about these low prices

Answer 46 · August 4, 2020

Please let us know what you find.

Answer 47 · August 4, 2020

August 4, 2020 at 7:33 AM by an anonymous user from: Poplar, England, United Kingdom

Let us know how it goes

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Answer 48 · August 3, 2020

Has anyone ordered from them and received their goods?

Answer 49 · August 3, 2020

Just ordered new Xbox controller £20 cheaper than anywhere else, hopefully, brand new and works fine

Answer 50 · August 3, 2020

August 3, 2020 at 8:13 AM by an anonymous user from: Romford, England, United Kingdom

They are scammers

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Answer 51 · August 3, 2020

I have ordered from them. I'll update when I receive my item

Answer 52 · August 3, 2020

I just placed an order for the iPhone 11, they said it would cost 1 dollar, after I paid, it went to 19.95 plus 14 dollars a week for 6 weeks. I went to website and ended up here. Where do I cancel? But I did not hit the last bottom so maybe I'm ok, you think?

Answer 53 · August 2, 2020

Well I bought from them today and I hope on getting my item this next week. Let's see what happens. Paid with paypal so if something goes wrong I can just claim my money back anyway.

Answer 54 · August 2, 2020

Yes, I've never heard of them but some of their products have £200 off retail. Bought a few things paying with PayPal and credit card to be double safe.

Answer 55 · August 2, 2020

Went to buy a TV from them today. £100 cheaper than anywhere else. Do not take card payments, only PayPal or bank transfer. That's weird. Some sites are saying it's a con/spam. I steered clear an bought from a known supplier. That said, they could be genuine.

Answer 56 · August 2, 2020

So did you buy from they as was looking for same thing?

Answer 57 · August 2, 2020

Is it true, it’s not a scam? I'm wanting to buy AirPods and on this site, it’s like £40 cheaper.

Answer 58 · August 3, 2020

August 3, 2020 at 4:57 AM by an anonymous user from: Wood Green, England, United Kingdom

Do you have a contact number for them?

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Answer 59 · August 2, 2020

Same, I ve looked at ps4 controllers and also seem bit cheaper,hopefully legit

Answer 60 · August 2, 2020

August 2, 2020 at 1:57 PM by an anonymous user from: Leeds, England, United Kingdom

Did you order from them?

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