Do not call 1-844-617-5519. It is a fake technical support telephone number being used by scammers. The scammers send fake "renewal" emails like the one below asking potential victims to contact them. If the scammers are contacted, they will attempt to trick their victims into giving them their account credentials, personal and financial information. They may also ask their potential victims to give them remote access to their computers. With remote access, the scammers may install spyware on their potential victims' computers.
The Fake Technical Support Email
Auto Renewal.......
Fri 1/8/2021 1:49 PM
From: ORDER CONFIRMED
Dear Customer,
Thank You for joining the Technical Department. Your subscription has been successfully renewed and updated.
PRODUCT INFORMATION：
Product ID : US866-87956
Product Name : Defender Firewall
Expiration Date : 1 Year from the date of purchases
Auto Renewal Amount : 199.99 USD
If you feel this is an unauthorized transaction, please contact our billing department as soon as possible.
For refunds & cancellations, You can reach us at +1 84.46.17.55.19 (Mon to Fri 09:00 AM to 05:00 PM EST)
Regards,
Bryan Archbold
Manager- Technical Department
Corporate Office- 815 Market Street
San Francisco, CA
USA, 94103
Contact Number +1 84.46.17.55.19