The company said that hackers attacked one of their servers and think that this was only possible with insider knowledge. They have informed the affected customers and is working with the authorities.
Vodafone German has the following Press release posted on their website:
The Press release below was translated from German to English.
Vodafone Germany was the target of a criminal attack on one of its servers. Perpetrators procured access to master data of 2 million people, suspect identified.
Attack was only possible with high criminal energy and insider knowledge. Vodafone reported immediately display and works closely with the authorities. Affected persons are immediately informed
Dusseldorf, 12 September 2013 Vodafone Germany has become one of his recent target of a criminal data server attack. This attack was only possible with high criminal energy, insider knowledge and found hidden deep in the company's IT infrastructure instead. Here, the offender gained access to master data of 2 million people. He stole to provide your name, address, date of birth, gender, sort code and account number.
It is certain that the perpetrator had no access to credit card information, passwords, PIN numbers, mobile phone numbers or data connection. Vodafone regrets the incident and asks all concerned to very sorry. These are currently being informed by letter.
The attack was discovered by Vodafone, stopped and immediately brought to the screen. Since then, the company works closely together with the German supervisory and judicial authorities. All additions, which had used the perpetrators were securely closed. This case concerns only Vodafone Germany, other countries are not affected.
The authorities had initially Vodafone asked to provide any information to the public in order not to jeopardize the investigation. Meanwhile, they have identified a suspect and a search made for him.in coordination with the authorities Vodafone Germany informed now all those concerned fully and helps them to avoid possible damage.
From Vodafone confirm switched independent security experts: It is for the perpetrator hardly possible to directly access the stolen data to the bank accounts of those affected. However, with additional phishing attacks could be, for example, fake emails trying to retrieve more information such as passwords and credit card information. Vodafone therefore advises its customers to take extra care when possible telephone or e-mail inquiries in which they are asked to hand over personal information such as passwords or credit card information. Vodafone is not always such requests.
Furthermore, customers should check their bank statements regularly and contact your bank immediately in case of irregularities. For affected persons Vodafone has compiled tips and advice to better protect their identity. vodafone.de / customer information about his own security operation center is Vodafone particular attention to striking developments place in the network and immediately take appropriate steps. , the security of data has the highest priority for Vodafone. The company has IT systems that meet the highest possible standards. These are regularly updated and expanded. Vodafone will take all necessary steps to further improve the security of the systems and to protect them from future criminal attacks.