Squarespace customers who have received fake "Credit Card Billing Failure" emails like the one below, which claim their credit card transaction failed while attempting to process a transaction their account, are asked not to click on the links in them. This is because we have noticed that scammers are currently sending out fake Squarespace emails which have links that go to phishing websites that steal online account usernames and passwords.
Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in.
A "Squarespace Credit Card Billing Failure" Scam
On Thu, Oct 18, 2018 at 10:05 AM, Squarespace Customer Care
From: wellsfargo@QUWWUSNCOMEOJDF.COM
Squarespace
Final Notice - Credit Card Billing Failure
We were unable to process your credit card payment for Squarespace service on your account.
Your credit card transaction failed while attempting to process a transaction for your account:
Unlimited Monthly
To update your billing information and continue service without interruption, click here:
Update My Billing
This is your final notice regarding this invoice. If you do not respond to this matter within 3 days, your account will be suspended until the invoice is paid. We reserve the right to remove data from suspended accounts in order to regain server storage. Please contact us immediately if you have any questions regarding this notice.
Thanks again for your attention to this matter.
The Squarespace Team
Squarespace customers who have already been scammed are asked to contact Squarespace for help.