Is Lolovee a Scam: See the Review of the Online Store

I was going to place an order with this company and hit the send button before I was ready. I called and emailed this company about 15 minutes later to cancel the order which they confirmed receiving the cancellation by email on their letterhead. (Dates and times are recorded on copies).
Awhile later that same day they said they couldn't guarantee the cancellation to which I responded for them not to send the item as it would be refused.
Approximately 4 weeks later the item was sent to my mail box and returned to the post office directly, unopened and labeled "REFUSED". The post office returned the item to the sender on June 1, 2021. (I did not pay to have it returned because the order was immediately cancelled and I should not have had to pay for their mistake.) Now my credit card company will not reverse the charges and the company has not given me a refund.
No phone number and a fake address for this company.

Purchased 2 items from lolovee and never received them. Payment through AMEX

purchased fishing tool from lolovee.com and never received item. payment was made via paypal.