JOANCEE Jewelry Store at www.joancee.com is an Untrustworthy Website

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Updated: Jul. 4, 2017 2017-07-04T11:47:23
Posted: Jan. 10, 2017 2017-01-10T20:44:14
Online Threat Alerts (OTA)

JOANCÉE store located at www.joancee.com is another untrustworthy online website claiming to sell jewellery. Online users are advised to stay away from the untrustworthy website, and those who have shopped from it, run the risk of their personal, credit card and other payment processing information getting stolen by cyber-criminals and used fraudulently. They also run the risk of receiving counterfeit goods, or poor quality goods that look nothing like what were advertised. Therefore, we do not recommend purchasing or visiting JOANCÉE jewellery store located at website: joancee.com.

JOANCÉE at www.joancee.com - the Untrustworthy Jewelry Online Store or Website

The owner of the website is using a service to hide their identity via their website domain registration. And, the Trustwave and other website seals on JOANCÉE (see below) are fakes.

A Trustwave website seal confirms that a website has passed an extensive validation process, which proves that the website has a valid business. Visitors to a website can click on its Trustwave Seal, which will bring to them to Trustwave's website, where their business can be verified. But, on www.joancee.com, the seal is not clickable, which means it is a fake and placed on the website to trick visitors into believing the website has been verified as trustworthy by Trustwave.

The cybercriminals behind the fake website will use another website and change the name, once the current website has been taken down. Therefore, only shop on popular and reputable websites. And, for online users who have already used their credit cards on the website, are asked to contact their banks for help. They should let their banks know that they have unknowingly used their credit cards on an untrustworthy website.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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The comments, reviews or answers below do not necessarily reflect the views of Online Threat Alerts (OTA).

December 26, 2022 at 5:42 PM by an anonymous user from: Sciota Township, Laingsburg, Michigan, United States
Well unfortunately for the holidays I've been scammed, cause won't noone answer emails, or messages that I've sent about my ring. Hard lesson learned.Joancee is a fraud,.won't be ordering online anymore,and I've already changed my card.Thanks for nothing.
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March 21, 2017 at 7:54 PM by an anonymous user from: Medford, New Jersey, United States
I ordered from Joancee and it has been a nightmare. I just want to send it back for a refund as it is cheap junk and no one will return e-mails or answer the phone. There is no customer service and I am totally frustrated. How can I send it back if they won't give me an address or RA # to send it to?. They all ready charged my card. I just want my money back.I have been trying to contact the company for 3 weeks to no avail.I can't get anyone to talk to or respond. I have never dealt with a worse company in my life! I paid 106$ for 15$ ring. I guess I learned a hard lesson.
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February 24, 2017 at 1:12 AM by an anonymous user from: Bismarck, North Dakota, United States
Ordered my ring. Got it had it, in less than 3 months the center stone fell out. Called 9 times, got no answer. Finally emailed them with pictures. Was told they didn't understand what the problem was.
Then after sending 8 sets of pictures they offered me $7.25 for the inconvenience. Refuse to fix it or replace it even though it has a 1 year warranty. Then told me to take it to a jeweler and they MIGHT consider paying a PORTION to fix it. Product as well as warranty and so called customer service is a joke.
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February 6, 2017 at 11:53 AM by an anonymous user from: Warren, New Jersey, United States
I have had nothing but problems with Joancee. I ordered a ring and they sent me the wrong one and refuse to take it back and send me the correct item. What do I do? I tried calling and no one answers. They are stringing me along with emails and I am getting nowhere.
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- February 6, 2017 at 11:54 AM by info
  Contact your bank and have them cancel the transaction and refund your money.
  remove
February 5, 2017 at 8:11 AM by an anonymous user from: Verona, New Jersey, United States
I ordered two rings in January and still didn't get them . I call the number listed and it keeps ringing for days. I'm going to call my bank now!
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February 1, 2017 at 10:07 PM by info
Received via email:
"I ordered a ring from Joancee.com on 12/22/2016...have not received the ring and their email responses just keep stringing me along, do you know if anyone can help me get my money back from them?"
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- February 4, 2017 at 10:27 PM by info
  Contact your bank and have them cancel the transaction and refund your money.
  remove