Online Threat Alerts (OTA) - Alerting you to scams and frauds.
The website, macystar.com, appears to be an untrustworthy Chinese online store. Online shoppers run the risk of receiving counterfeit or knockoff products, or nothing all from this suspicious online store selling coats, bags, shoes and other clothing items at ridiculously low prices.
Email: service@macystar.com.Phone Number: 852 5935 8201Address: MATTE ECOMMERCE CO., LIMITED 48 Charlotte Street, London, Greater London, England, W1T 2NS
Email: service@macystar.com.
Phone Number: 852 5935 8201
Address: MATTE ECOMMERCE CO., LIMITED 48 Charlotte Street, London, Greater London, England, W1T 2NS
Unsatisfied customers who are unable to get their money back from Macystar.com are asked to contact their bank and open a dispute to have their money refunded.
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Scam, scam, scam. They are fake do not go near them.Ordered 2 products and never received them.Unable to give me tracking number and never respond back to emails.
Received via email:"I ordered a necklace on 28/04/2019 from macystar.com There is no contact of anyone. I can't get my money back and I didn't receive the necklace too."
I made my order for a necklace on 4/24/2019 the tracking number they gave me is not found. I don't know if it's a scam or what?
I ordered a mother’s day necklace from this website on April 25th before I found out about the fact it could be untrustworthy. When I found out I tried going to the website and the page would no longer load.However, today, May 11th, I received the necklace in the mail and it’s exactly what I ordered. The only difference is it might be a smaller version than the original they were copying.Other than that, I got it, it’s good condition and it took the normal amount of shipping time to get it from overseas from China. No issue here.
U order mothers day gifts and yet to receive them and no one has emailed me back and it's impossible to get thru to the number because it's fake!
They will steal your money. I paid 2-3 day shipping 2 week ago and still don’t have it this is ridiculous and when they responded back to me they told me to be patient it coming it was a gift for mother day and mother’s day is in 2 days
I also ordered a Mother's Day gift and nothing.
I ordered something in April and still have yet to get it
I also placed an order in April, have received 1 email, nothing else. Can't call because their number is to long for us. And I've sent emails, nothing back left facebook messages and nothing.Very upsetting, ordered 2 ring for my mom and sister. And now what. For my mom money to be taken and to receive nothing. And I never order from these sites but I figured I'd give it a try to get slapped in the face!
Me too! So upset they were Mother’s day gifts.
I still havent received my order. Im really upset. The rings I purchased are for my 3 girls for Mothers Day
I was double billed by this company, although I did receive the item I originally ordered. The second charge was submitted by them as an eBay purchase, although eBay confirms there were definitely no purchases made by me during that time period.Cleary a fraudulent charge. When I noticed the double billing I tried to contact Macystar and found their web domain had vanished, 4 days later when I tried again I get re-directed to an identical website with a new name - Name Necklace. When I try to research my order on the new website, the system responds they have no record of my original order or me as a returning customer.Clearly a shady operation, AVOID! I had to open a dispute incident with my cc company to resolve.