The Fake and Phishing Virgin Media Email Message
Virgin Media Online
Virgin Media Automated Billing Reminder
This e-mail has been sent you by Virgin Media to inform you that we were unable to process your most recent payment of bill. This might be due to one of the following reasons:
A recent change in your personal information such as Name or address.
Your Credit or Debit card has expired.
Insufficient funds in your account.
Cancellation of Direct Debit agreement.
Your Card issuer did not authorize this transaction.
To avoid Service interruption you will need to update your billing profile, failure to update your profile may lead in service cancellation and termination.
Please click on the link below to login to e-Billing. You will need to login using your primary E-mail address.
Login to e-Billing
Once logged in you will need to fill in the required fields, please ensure all address and contact details are up to date, once submitted your account details will automatically be updated within 24 Hours.
Customer Services Team
Remember, although the email message appeared as if it came from a Virgin Media email address, it was not. This email address was spoofed, meaning it was not sent from a Virgin Media email address, but from some other email account by cyber-criminals.
If you have already clicked on the link in the fake email message and have entered your information on the fake or phishing Virgin Media website, please try changing your Virgin Media password, contacting them and your bank.
This scam is related to the following: