The "Netflix Membership Not Paid" email message below, which claims that Netflix is having trouble authorizing the recipients' credit cards and ask them to update their payment method, is a phishing scam. The fake Netflix email message was sent by cybercriminals, to frighten Netflix users into sending their personal information, credit card information and other sensitive information that the cybercriminals need in order to rip-off their victims. Recipients of the fake Netflix email message are asked to delete it, and should never follow the instructions in it.
The "Netflix Membership Not Paid" Phishing Scam
RE:[ Membership Not Paid ] Payment Not Received - Your Primary Card Decline Charge for October Subscription. Booking Code: 321i
Netflix <jerosolfu34@fuiked.com>
Fri 10/11/2019 4:43 PM
Netflix
Reminder : Update Payment Method
We couldn't update your October Membership. We are having some trouble with your current card. Would you like to update or retry your payment Methode ?
RETRY PAYMENT
UPDATE PAYMENT MENTHOD
We're here to help if you need it. Visit the Help Center for more info or contact us.
–Your friends at Netflix
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Recipients who were tricked by the phishing Netflix email message should change their Netflix passwords immediately, and if they are unable to do so, they should contact Netflix. They should also let their banks know that their credit card information was stolen by cybercriminals, before the credit cards are used fraudulently.
In order to protect against phishing scams, Netflix users should never click on a link to sign into their accounts, or open and complete attached forms that request account credentials, personal and financial information.netflix users should instead, go directly to www.netflix.com, and update their information or carry out other tasks on their accounts.